fastmetrics™ knowledge base
Setup Outlook 2010 with MAPI Connector
Friday, 05 November 2010 19:26
Microsoft Outlook must already be installed on your system before you can run the MAPI installer. If Outlook 2010 is not already installed on your computer, we recommend installing it now before proceeding with MAPI installation.

MAPI Synchronization process

Important - once MAPI is installed and configured on your system, there is a synchronization process that is performed. All your existing emails, contacts, notes and calender information will be copied to your computer.

In most cases, this synchronization process will not begin until you have relaunched Outlook 2010 ( after installing MAPI and configuring your account ) and have clicked in the inbox for your new MAPI enabled account.

If you have been using your email account for a while, or have 100 or more emails in that account, this process can take two or more hours.

For that reason, we recommend waiting until the end of your workday before following the steps in this tutorial.

Download and install the free MAPI connector

  1. Click here to download the MAPI installer now.
  2. This will download a file named CGatePro-MAPI-Intel-1.54.0.6.zip to your computer.
  3. Create a new folder somewhere on your computer, naming it something like MAPI Installer.
  4. Move the zip file you just downloaded to the folder you just created.
  5. Right-click in the file CGatePro-MAPI-Intel-1.54.0.6.zip.
  6. Select Expand here... from the popup menu that appears.
  7. You should now see two files, cgmxp32.ini and setup.exe.
  8. Double-click in the file setup.exe to run the MAPI installer.

A dialog may appear warning that "An unknown program wants access to your computer" and asking if you want to run setup.exe. This is normal, just select Allow to proceed with installation.

 



When this dialog appears, click the Install button.
MAPI Installer

 



When the dialog appears asking if you want to configure your Mail Profile now, click the No button.
MAPI Installer

The MAPI connector is now installed. Next we'll configure a new MAPI mail account from within Outlook 2010.

 



Launch Microsoft Outlook 2010, then click in the File tab in the top left corner of the main window.
Home Tab

 



Select the Info pane in the left column of the File tab.

Click in Add Account ( the button with the green plus sign ).
File Tab

 



Select the E-mail tab, then click in the New... button at the far left side of the dialog.
Add Account

 



Select Manually configure server settings or additional server types.

Then click the Next button.
Add Account

 



Select Other, then choose CommuniGate Pro Server from the list below.

This is the fastmetrics™ collaboration server storing your email, contact list, notes and calender information.

Then click the Next button.
Add Account

 



Click in the Server tab.

For Server Name enter mail.fastmetrics.com.

Leave Server port number set at 143.

Select Use the following Authentication details, then enter your account name and password.

Note - please replace yourname with your actual username, and replace yourdomain.com with your actual domain name.

Then click Account Settings...
MAPI Settings

 



For Name, enter your full name.

For E-mail address, Reply name, and Reply address enter your full email address.

Note - please replace yourname with your actual account name, and replace yourdomain.com with your actual domain name.

Then click the Update button.
Account Settings

 



Click the Connection tab.

Select Connect using my local area network (LAN).

MAPI Settings

 



Click the Advanced tab.

Place a check next to Always download entire message.

Select Local Microsoft Outlook Application Data folder.
MAPI Settings

 



Select the Troubleshooting tab.

Place a check next to Do not display "Server transaction in progress..." dialog.

You can optionally select Enable logging or leave this option unchecked. This information is useful for technical support.

Then click the OK button.

MAPI Settings

 



The following dialog will appear, instructing that you must restart Outlook 2010 for your new MAPI account to take affect.


Click the OK button.
Restart Warning

 



Installation of MAPI account is now complete.

Click the Finish button.

Then exit and restart Outlook 2010.
Install Complete

 

 



When you restart Outlook 2010 you will notice a new email account displayed in the left hand column.

Click in the arrow to the left new email account, then select the inbox by clicking in it.

If this is a pre-existing email account, it will take a while for MAPI to fully synchronize Outlook 2010 with the fastmetrics™ collaboration server. During this time you will see (not responding) displayed in the titlebar. This is normal.

This process can take take up to several hours, depending on how many emails there are in your account.

For this reason, we recommend waiting until the end of your workday before setting up your new MAPI email account.

Restart Outlook

 



Once MAPI synchronization has completed you will see your email messages displayed in the center column, and (Not Responding) will disappear from the titlebar.

You have now fully installed and configured MAPI, and synchronized with the collaboration server.

The next time you check your mail, there will only be a slight delay while your latest emails are copied from the server.

Restart Outlook

 

Last Updated on Monday, 14 November 2011 17:21