Knowledge Base

Tap the Settings icon from the home screen, then Mail, Contacts, Calendars.

In Mail, Contacts, Calendars, tap Add Account...

Tap the Microsoft Exchange icon.

Note: This is where you come in if you tap the Mail app from the home screen with no accounts configured.

Enter your account information.

Please enter your Email address, Domain, Username, Password and Description.

Please replace "yourname" with your actual user name, and replace "yourdom.com" with your actual domain name.

The Description can be anything you want it to be. This is the text that identifies your fastmetrics™ synchronized account on your iPad.

Unsure about this information? Your system administrator can help you out.

Then touch Next.

If your Exchange server configuration does not support Autodiscovery, it will fail saying it couldn’t validate your account.

In that case you will have to manually enter the server name.

The server name must be mail.fastmetrics.com

Your Mail, Contacts and Calender information is stored on fastmetrics™ collaboration server.

Tap Next and the iPad will verify the configuration.

By default, the iPad will synchronize all three data types, Mail, Contacts, and Calendars, with your Exchange ActiveSync server. But you can turn one or more off if you wish.

Tap Done.

 

The iPad will now finalize the configuration and return you to the Mail, Contacts, Calendars menu while your iPad communicates with the server.

Note that it can take a few minutes for calendar entries and contacts to show up.